Complying with rules and standards is the only way we can avoid causing damage to our company, our employees and other people, protecting persons harmed by the misconduct. Compliance with the law and internal regulations has highest priority for us. When we identify misconduct or potential rule violations, we do not hesitate to address them directly. Our Whistleblowing System SpeakUp enables individuals to report misconduct and potential rule violations in a protected manner – also in anonymous form. SpeakUp is available worldwide both to our employees and to external third parties.

Please note: Complaints procedure for Daimler Truck supply chain
Potential violations of our Business Partner Standards, including in particular violations of human rights and environmental obligations by our direct and indirect suppliers, can also be reported to SpeakUp. Reports received by the Whistleblowing System SpeakUp will be forwarded to the internal unit responsible for the complaints procedure.
The complaints procedure for Daimler Truck supply chain is used to process tip-offs or complaints about potential human rights and environmental law violations in the supply chain of Daimler Truck. More information can be found here.

In principle, tip-offs received by SpeakUp are classified according to the risk posed to the company, our employees and other people, and will be investigated either at the corporate level or the local level, depending on the risks and specifics of the tip-off.

After receipt of the tip-off, an initial risk-based assessment of the potential violation is conducted. For corporate level tip-offs, an initial legal review of the incident is carried out. If the review comes to the result that the allegations are validated, the case is assigned to the appropriate investigation unit (Corporate Audit or Legal Division) with specific orders to conduct the investigation. The Whistleblowing System SpeakUp ensures that all received tip-offs alleging violations are effectively investigated in a fair and independent process.
Whistleblowers are given special protection by the company and their information is treated confidentially. Discrimination and/or intimidation of a whistleblower because of his or her report will not be tolerated.

The affected employee is given the opportunity – as soon as possible – to respond to the allegations. Until the violation is proven, the employee will be considered innocent. Incriminating and exonerating evidence is considered equally during the investigation. The SpeakUp team oversees the processing of tip-offs until the case has been closed. While doing so, the highest confidentiality and independence is ensured at any time. Moreover, our Whistleblowing System SpeakUp places great importance on fairness – in dealing with both people who report potential rule violations and employees affected by an allegation. The principle of proportionality is always observed, and in each individual case, it is examined which consequences are suitable, necessary and appropriate.

The criteria for responsibility of our Whistleblowing System SpeakUp can vary based on local legal requirements. This review will be conducted after a report is received by the case managers of the whistleblowing system.